We have gathered some of the most frequently asked questions we have received over the past thirty years and thousands of maintained awnings, and we have compiled them here to help answer any questions you may have.
If your question is not answered here, then please fill out the form at the bottom of the page.
We accept cash, credit/debit cards, and digital payment platforms. Contact us for more details.
Yes, we can schedule services outside of business hours to minimize disruption to your operations.
Yes, retractable awnings should be pulled in during extreme weather to prevent damage.
No, we start at six in the morning, and when your doors open to the public, we pack up and move on to the next job, returning the next day to finish.
Yes, we will send you a new payment terms agreement to sign and email back.
Yes, we have a free quote that has to be accepted before any work can be completed.
All we ask for is to make sure the area around the awnings is free of obstacles.
Awnings are an architectural element that adds character and visual interest. When an awning is clean and in good repair, it complements the property’s design, enhancing its overall beauty and making it stand out.
Yes, our services are intended for commercial and residential customers.
Sunbrella awning fabric is recognized industry-wide for its durability and performance. Backed by a 10-year manufacturer’s warranty, it offers long-term reliability when properly maintained.
In our experience maintaining thousands of awnings over the past 30 years, we have found that with regular professional cleaning and sealing, Sunbrella fabric can often exceed its warranty lifespan—remaining vibrant and structurally sound well beyond a decade.
Yes, both canvas and vinyl awnings benefit significantly from annual professional cleaning and sealing. Regular maintenance helps preserve their appearance, minimizes UV damage from the sun, and protects against deterioration caused by plant debris and environmental buildup. For other awning materials, such as metal or polycarbonate, cleaning every three to five years is typically sufficient, depending on exposure and local conditions.
The lifespan of a canvas awning depends on the fabric warranty, which is 5 years, 10 years, and 15 years. When a canvas awning is clean and sealed, plant growth cannot grow roots that damage the fibers in the canvas, and sealing helps to prevent plant growth and protects the canvas from the damaging effects of the Sun’s UV rays.
Our Commercial awning cleaning service includes a detailed inspection report with pictures, sealing the awnings after cleaning them, thoroughly rinsing down the work area, and light tree trimming if needed.
We recommend cleaning and sealing your awnings once a year. The sealer protects the awning from the damaging effects of the Sun’s UV rays for one year. If your awnings require a more frequent cleaning schedule, we will work with you for the best results.
Yes, we can clean any type of commercial awning, including canvas or fabric, vinyl, acrylic, metal, and glass.
Yes, you can use hydrogen peroxide on Sunbrella fabrics, but only when diluted and thoroughly rinsed. Following Sunbrella’s official guidance assures a safe, expert-approved approach.
Yes, Oxyiclean is safe for Sunbrella fabrics when diluted, gently applied, and thoroughly rinsed.
Avoid harsh concentrations or prolonged contact, and ensure proper rinsing to maintain the fabric’s quality.
Yes, white vinegar is safe and effective on Sunbrella fabrics when used in a mild, balanced solution—mixing about ¼ cup dish soap with ⅓ cup white vinegar per gallon of water—then rinsing thoroughly.
No, we do not recommend using bleach on Sunbrella awning fabric. While it may seem effective for tough stains, bleach is too harsh and can degrade the fabric’s fibers and strip away its vibrant color. Based on both manufacturer guidelines and our 30+ years of professional experience, using bleach often leads to premature wear and discoloration, especially in darker or richly colored fabrics. Instead, we use safe, fabric-approved cleaning solutions to preserve the awning’s appearance and lifespan.
No, when the color fades, it cannot be reversed. All that can be done is to clean and seal the awning yearly to protect the color still in the fabric.
You will have to check with your insurance company to find out if your awning is covered in the insurance policy. We are happy to assist you with the assessment for insurance purposes if needed.
Because the cost to rebuild a motor for a retractable awning is much higher than replacing the motor, we recommend a full motor replacement.
Yes, it is more cost-effective to repair an awning than it is to replace the awning.
In most cases, awnings can be repaired, depending on the type and extent of the damage. With over 30 years of specialized experience, we assess each situation to determine the most effective and cost-efficient solution, whether it’s patching, resealing, or structural adjustment, we provide a wide variety of warrantied awning repair services.
The cost of awning repair can vary depending on the type and extent of damage. Based on our 30+ years of hands-on experience, we assess each repair individually to provide a fair and accurate estimate. Our minimum charge for repair services starts at $350, which ensures the use of high-quality materials and expert craftsmanship.
For RV owners, basic insurance coverage typically suffices. However, homeowners and business owners need an additional policy to cover “other structures.” This supplemental insurance ensures that detached buildings, such as garages, sheds, workshops, and similar auxiliary structures, are fully protected.
Page Last Updated August 2025 By Joel Simon
